Your daily update and the impacts of COVID-19.  Here is your April 18 update (based on various military releases) 

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>> Beginning April 20, a 100% ID check process will be put in place at all #JBSA gates. This is being implemented to help #StopTheSpread of COVID-19. Read the full memo, here:

>> The City of San Antonio – Municipal Government announced that face coverings are now mandatory for all #SATX residents 10 years or older in public places where it is difficult to maintain a distance of 6 feet or more & when working in areas that involve close proximity to others. See here: 

>> COVID-19 Drive-thru Screening Hours of Operation

Due to a recent shift in demand, BAMC is adjusting the hours for its drive-thru COVID-19 screening operations. Military beneficiaries can receive a drive-thru screening weekdays from 0800-1500 and Saturdays from 1000-1400. Drive-thru screenings will not be offered Sundays. If you are experiencing a medical emergency or are advised to seek medical care, please call 911 or proceed to the BAMC Emergency Department for further evaluation. 

>> Face coverings required in SAMHS common areas. To preserve the safety of our patients, healthcare professionals and family members, the San Antonio Military Health System (SAMHS) is implementing every measure possible to curb the spread of COVID-19 to include screenings, self-isolation and social distancing. 

As an additional measure, effective Monday, 27 April, all personnel, patients and visitors will be required to wear a cloth face covering while in common areas of a San Antonio military medical facility regardless of social distancing. While not required immediately, everyone is highly encouraged to start wearing a face covering this week. Common areas include medical malls, waiting areas, entrances and main hallways. This action is to help prevent transmission from infected individuals who may or may not have symptoms of COVID-19 and is consistent with the community requirement to wear face coverings in public places. 

Previous updates …

>> Patients can now book virtual appointments on TRICARE Online

Patients are now able to schedule telephonic virtual appointments through TRICARE Online (TOL). To schedule a virtual appointment, simply log into the TOL website and select the Appointments button. Once on the Make Appointment page, select a Virtual (Telephonic) Visit within or beyond the next 24 hours based on your needs.

Please remember these are virtual visits conducted over the phone. A member of your provider team will call you at the phone number you provide to conduct your virtual visit. During this time, we are doing our best to accommodate the needs of all of our patients in a timely fashion. Our staff will make every effort to call you at or before your scheduled appointment time; however, we ask for your patience and understanding if they are unavoidably delayed while caring for other patients.

Please keep in mind virtual appointments are not for emergent medical needs, wellness examinations or any visit which requires a hands-on physical examination. Virtual appointments can be used for healthcare needs such as medication refill requests, lab and radiology results, cold and allergy symptoms, urinary tract infections and routine follow-up appointments in which a physical exam isn’t required. If in doubt as to whether your medical need should be addressed through a virtual appointment or not, please call your clinic. For your safety and the safety of our healthcare staff, do not come into the clinic without calling first.

Beneficiaries also can call the San Antonio Military Health System COVID-19 Nurse Info Line at 210-581-2266, Option 6, to book a CAMO appointment or for home-care instructions. The advice line is available Monday-Friday from 7 a.m.-5 p.m. After hours, please call the MHS Nurse Advice Line at 1-800-TRICARE (874-2273), option 1. If you are experiencing a medical emergency please call 911, or go to the nearest Emergency Department.

>> JBSA is hiring – jobs for Randolph, Lackland, Fort Sam Houston and Canyon Lake in clerical, life guarding, recreation aid and general labor. Search JBSA at

>> Do you have COVID-19 symptoms? San Antonio Metro Health has made testing more accessible by no longer requiring a doctor’s referral. Complete the self-screening tool at or call 311 & select option 8. Due to volume, appointments may be scheduled several days out.

>> The Army and Air Force Exchange Service locations at #JBSA-Lackland and JBSA-Randolph now offer Curbside Pick Up at the main store locations. Learn how to participate here:

>> In response to #COVID19, the Vogel Resiliency Center‘s Military Family Life Counselor (MFLC) can now offer video teleconferencing services to help service members, spouses, children and staff. Call 210-672-0529